Rescue CD 3.00 FAQ

It seems that some people have experienced problems with Rescue CD not mounting NTFS partitions for scanning.

If you encounter a display that looks like this

It means that the partition was not mounted for some reason. In this case only one partition - hda1, but it could be multiple partitions.

If mounting failed because the NTFS partition was marked dirty (windows had not been properly shutdown), there are ways to try and fix this.

Mount error dialog

The Best solution in this case is to detach the network cable or disable wireless and boot the Windows preferably into safe mode by removing the CD and pressing F8 in boot sequence and selecting “Safe Mode”. After Windows has booted, select shutdown. After machine has turned itself off, attach/enable network and boot into Rescue CD.

However, if your computer is so badly infected that booting to Windows will not work or it gets hung up till infinity and beyond, you might be able to mount the problematic partitions for scanning with following procedure.

Press Alt-F2 and into command prompt type
root!tty2:/# grep scan /tmp/mount_error_details.txt

You should get the commands that you can try to use for mounting dirty NTFS partitions.
ie.
mount -t ntfs-3g /dev/hda1 /mnt/scan/hda1 -oforce
mount -t ntfs-3g /dev/hda5 /mnt/scan/hda5 -oforce

How to mount dirty partition.

With the df command you can verify if the mount succeeded and also check the partition information (how big it is and how much of it is used/free)

After you have verified that the partition you wish to scan is mounted, press Alt-F1 and press
enter to verify next and continue with scanning process.

The workaround is a bit complicated, I know. We will try to fix the issue in the next version of Rescue CD.

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